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Participant
October 24, 2021
Question

Missing Profiles Saving DNG as Preset in Lighroom Mobile

  • October 24, 2021
  • 1 reply
  • 243 views

Since the latest update to Lightroom CC I cannot export a DNG from desktop with a preset that includes a custom profile and then import into LR mobile and create a preset from it. Each time no matter what I have tried the custom profile is missing when I create the preset in mobile from the DNG. (it defaults to the color profile that's already in lightroom, despite it showing the custom one checked off, with it's name when I save as the preset. Its recognizing it but not loading it)

If I sync the presets that include the custom profiles from my LR desktop to my mobile it works fine. But I sell presets so I need my DNGs to be working properly and have exhuasted every way/setting I know. 

I did not have issues before the update. If anyone has any advice or is having the same issue I would love to know. Thank you!

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1 reply

CMass
Community Manager
Community Manager
October 26, 2021

Hey @jiggs0613

Welcome to the community and we hope you're having a great day! We just released updates for the Lightroom Eco System. If possible, please update your apps and try exporting a DNG again. Please let us know if the update fixed the issue. 

Best, 

Careeeesa

jiggs0613Author
Participant
October 26, 2021

Thank you, both desktop and mobile are up to date. I uninstalled via CC and reinstalled as well to try that and that did not help either.