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defaultkble3ylaorsg
Participant
June 17, 2021
Question

Mobilgeräte keine Bearbeitung möglich

  • June 17, 2021
  • 2 replies
  • 202 views

Hej Community,

ich kann auf meinen Mobilgeräten keine Raw Bearbeitung mehr durchführen. Mir wird angezeigt, daß mein

Abo abgelaufen ist. Auf dem Mac läuft alles...

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2 replies

C
Community Manager
Charlie.DCommunity Manager
Community Manager
June 19, 2021

"Auf dem Mac läuft alles..."
If Lightroom Mac is OK, but not Lightroom Mobile, then it sounds like you are not signed into the correct account on your mobile device.  Please be sure to sign into the correct account on Mobile.

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
June 17, 2021

Hi,

 

We're sorry about the trouble with Lightroom mobile. Please try signing out of the Lightroom mobile app & signing back in to check if that helps. If the issue persists, try restoring the purchase for Lightroom mobile using the steps suggested here: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Let us know if it helps!

Regards,

Nikunj

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