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fredrikheinze
Participant
June 10, 2020
Question

My Premium account crashed and now all my pics are gone and I seem to have a Lightroom lite account

  • June 10, 2020
  • 1 reply
  • 246 views

Last week my Premium account crasshed. I had to sign in (which I never do) and when reopening all pics are gone and my account has transferred into a free version of LR. 

How do I retain all pics and old Premium account? 

This topic has been closed for replies.

1 reply

Curt Wrigley
Curt Wrigley
Inspiring
June 10, 2020

try logging in via the lightroom web client with the correct account.  the pics should be there.

also check your subscription didnt expire

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