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R
Rosalvo0101
Participant
June 21, 2021
Question

Não consigo fazer a assinatura

  • June 21, 2021
  • 1 reply
  • 288 views

Amigos, bom dia! Não estou conseguindo fazer a assinatura premium, sempre dando mensagem de erro.
O que fazer?

This topic has been closed for replies.

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
June 21, 2021

Hi there,

 

We're sorry for the trouble. Could you please share the screenshot of the error message or the exact error message while buying the subscription? Also, are you buying the subscription from a playstore or directly from the Adobe site?

 

Thanks,

Mohit

R
Rosalvo0101Author
Participant
June 21, 2021

Boa tarde! Estou tentando comprar diretamente pelo app, mas há uma semana ocorre a mensagem de erro que segue em anexo 

 

C
Community Manager
Charlie.DCommunity Manager
Community Manager
June 22, 2021

@Rosalvo0101 

Does it help if you try:
* restart the device?

* sign out and sign back into Lightroom? 

 

Please do Not delete the Lightroom app!  Deleting the app will delete your images, presets, etc that are inside Lightroom, if you are not yet subscribed and synced.

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