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eliškav826255
eliškav826255
Participant
October 8, 2018
Answered

Photos were not added after click Add photos

  • October 8, 2018
  • 3 replies
  • 4247 views

When I want to add photos from hard drive or desktop to Lightroom after selecting photos for import and click to ADD PHOTOS my photos are not added  and there is written:  Some photos were not added or Unable to copy file. Whats wrong? I have PC not notebook.

    This topic has been closed for replies.
    Correct answer Akash Sharma

    It seems there are 2 different issues.

    • Your Lightroom library is somehow not populating the image thumbnails either because it is not syncing properly or the images are not loaded correctly.
    • Your images are not getting imported from SD card as the source might have connection/hardware issues.

    I'd suggest that you try copying the same set of images to your desktop from the SD card and then see if the import fine.

    Thanks,

    Akash

    3 replies

    S
    Sandy22499168j6jt
    Participant
    January 4, 2022

    If u'r image file is JPG. U can change the file extension from JPG to PNG (use photoshop), then re-add that PNG (new file) to LR. The kind of extension can be the issue, that's work to me. Good luck 🙂

    eliškav826255
    eliškav826255Author
    Participant
    October 8, 2018

      Akash Sharma
      Akash SharmaCorrect answer
      Legend
      October 8, 2018

      It seems there are 2 different issues.

      • Your Lightroom library is somehow not populating the image thumbnails either because it is not syncing properly or the images are not loaded correctly.
      • Your images are not getting imported from SD card as the source might have connection/hardware issues.

      I'd suggest that you try copying the same set of images to your desktop from the SD card and then see if the import fine.

      Thanks,

      Akash

      V
      Vivienne R
      Participant
      September 21, 2021

      Hi, I have the same issue but it is only with certain shots in the same sequence. Most of the photos have loaded OK but I have about 7 shots that I get the same error window "these files cannot be downloaded". They were all saved to my Notebook at the same time so I cannot see why they would be different to the ones which loaded to lightroom OK. I've tried renaming a file but that makes no difference. This is very frustrating when you have limited time to get them edited. I pay monthly for my Lightroom and would not expect this sort of issue.  

      Akash Sharma
      Akash Sharma
      Legend
      October 8, 2018

      Hi eliškav826255,

      Sorry that you cannot import images into Lightroom CC. We'd need some more info to provide you with some specific troubleshooting steps. Few questions:

      • Are you using Lightroom CC or Lightroom Classic CC?
      • Which camera have you used to capture those images?
      • Are you importing from- Camera, Card Reader, or Hard-drive?
      • If using Lightroom Classic CC:
      1. What Import option are you using?  (Copy, Move, Add)
      2. What Destination folder is selected for the Import? (Is there sufficient space?)

      Also, could you please provide a screenshot of the error message you're seeing in Lightroom?

      Thanks,

      Akash

      eliškav826255
      eliškav826255Author
      Participant
      October 8, 2018

      Lightroom CC and photos are from Nikon 5300. Im trying to import from card drive or card reader. Im usinh ADD photos option.

      S pozdravem

      Ing. Eliška Váchalová

      8. 10. 2018 v 13:10, Akash Sharma <forums_noreply@adobe.com>:

      Photos were not added after click Add photos

      created by Akash Sharma in Lightroom Classic CC — The desktop-focused app - View the full discussion

      Hi eliškav826255,

      Sorry that you cannot import images into Lightroom CC. We'd need some more info to provide you with some specific troubleshooting steps. Few questions:

      Are you using Lightroom CC or Lightroom Classic CC?

      Which camera have you used to capture those images?

      Are you importing from- Camera, Card Reader, or Hard-drive?

      If using Lightroom Classic CC:

      What Import option are you using? (Copy, Move, Add)

      What Destination folder is selected for the Import? (Is there sufficient space?)

      Also, could you please provide a screenshot of the error message you're seeing in Lightroom?

      Thanks,

      Akash

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