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Participant
April 25, 2022
Answered

Pincel não funciona

  • April 25, 2022
  • 1 reply
  • 523 views

Eu utilizo o lightroom (cloud-based) desktop e a ferramenta pincel não está funcionando depois da última atualização. A ferramenta é inserida na área de trabalho mas não é possível fazer o mascaramento da área que eu desejo ( outros componentes de mascara, como gradiente radial, estão funcionando normalmente). Alguma dica pra solucionar o problema?

 

Att, 

 

Rosemar Vieira

This topic has been closed for replies.
Correct answer Ranjisha Sengupta

Hi Rosemar,

 

Thanks for highlighting this. Can you share a few more details on the issue that you see with the brush tool on Photoshop Express on your Laptop? Did you try re-logging in and re-installing the application? Which version of Windows are you using? When you used the brush before the update, did it work? What happens when you try to mask the area? Do you see any error messages? 

 

We're here to help, just need some more info.

 

Regards,

Ranjisha

1 reply

Ranjisha Sengupta
Ranjisha SenguptaCorrect answer
Legend
April 25, 2022

Hi Rosemar,

 

Thanks for highlighting this. Can you share a few more details on the issue that you see with the brush tool on Photoshop Express on your Laptop? Did you try re-logging in and re-installing the application? Which version of Windows are you using? When you used the brush before the update, did it work? What happens when you try to mask the area? Do you see any error messages? 

 

We're here to help, just need some more info.

 

Regards,

Ranjisha

Participant
April 27, 2022

Olá Ranjisha,

Como você sugeriu eu reinstalei o aplicativo e agora está funcionando perfeitamente. Obrigada pela rápida resposta.

Até mais:)

 

Mohit Goyal
Community Manager
Community Manager
May 2, 2022

Awesome, thanks for the update, Rosemar24125271jg5n

 

Thanks,

Mohit