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Arken_Solo
Participant
October 13, 2019
Question

Presets disappeared from Lightroom mobile after mobile got repaired

  • October 13, 2019
  • 2 replies
  • 116 views

Ho dovuto fare backyp del telefono (samsung s9) per mandarlo in assistenza ma dopo il backup ho perso tutti i miei profili colors che avevo creato...c'è un modo per recuperarli??

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2 replies

Akash Sharma
Akash Sharma
Legend
October 14, 2019

Hi there,

 

Sorry that you've access to the synced presets in Lightroom on your mobile after you got it repaired.

 

Could you please check if your preset are accessible on Lightroom Web here: https://lightroom.adobe.com/ ?

 

Thanks,

Akash

Akash Sharma
Akash Sharma
Legend
October 14, 2019

Moving to correct community.

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