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MsNicole
MsNicole
Participating Frequently
July 2, 2020
Question

Presets not previewing

  • July 2, 2020
  • 2 replies
  • 202 views

Hello! I have just updated to Lightroom CC (not classic) 3.3 on a macbook pro running Catalina. I recently installed presets, and they were working fine yesterday. Today, I was continuing to edit my photos, but I cannot get any of the presets to preview when I hover over them, and the edits I made yesterday are not showing. I have tried restarting Lightroom and restarting my computer... nothing helps. I have plenty of hard drive space to work with and a full subscription to creative cloud. I've searched everywhere for a solution and came up empty handed. Any help is greatly appreciated!
Nicole

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2 replies

selondon
Community Expert
selondonCommunity Expert
Community Expert
July 2, 2020

The best place to request features and report bugs is on the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

MsNicole
MsNicoleAuthor
Participating Frequently
July 2, 2020

I just was trying to edit the same photos in LR, and was using regular edits- no presets. As I moved from one photo to the next, the previous edited photo lost all of it's edits. I have never had issues before adding these presets.

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