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Participant
December 21, 2021
Question

Previous phone's pictures do not appear on my new phone

  • December 21, 2021
  • 1 reply
  • 122 views
  • I have a new phone and when I logged into lightroom, all of my pictures have gone. How do I get them back?
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1 reply

Rick Spaulding -
Legend
December 21, 2021

Hi, Sorry you're having trouble.

Unfortunately, your photos and presets are not synced with a free account and may be lost. You may be able to recover your images if you have a backup of your previous phone. Presets may be recovered if you contact the place you got them from. I hope that helps.