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M
Mark Price
Known Participant
September 8, 2020
Question

Printing

  • September 8, 2020
  • 3 replies
  • 727 views

Hi could someone tell me since I had updated my software now I cannot print any pictures out as I'm getting this message up.... everything was fine until update thanks in advance 

im getting a message saying this file formate is not supported cannot open or print 

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3 replies

J
Community Expert
Jao vdLCommunity Expert
Community Expert
September 10, 2020

You can indeed print from the Lightroom app on iOS devices. It should just work but you need to have a printer that is AirPrint compatible. The error message you are getting indicates something is wrong with the file you are trying to print. Is this a raw? HEIC image? 

    J
    Community Expert
    Jao vdLCommunity Expert
    Community Expert
    September 10, 2020

    lso make sure to tap on the little sliders next to the share to option and make sure to set the format for sharing to jpg using sRGB color space and to use the largest available size.

    M
    Mark PriceAuthor
    Known Participant
    September 10, 2020

    Thanks Jao I've always been able to print from my iPad Lightroom but not since I've done update.... I've tried all the above but still getting that syble up which is very annoying..... I also have Lightroom classic now but again it's was easier to print from my iPad or phone..... it's very frustrating 

    JP Hess
    JP Hess
    Inspiring
    September 8, 2020

    That's correct. The plan you subscribed to does not include Lightroom Classic, which is the version of Lightroom that DOES have printing features.

    M
    Mark PriceAuthor
    Known Participant
    September 8, 2020

    I've always been able to print up until now so I don't understand it 

    JP Hess
    JP Hess
    Inspiring
    September 8, 2020

    Not from the desktop version of Lightroom. Maybe you have been able to print from your mobile device, I don't know because I don't use that version. Lightroom 3.4 does not have any printing functions. Lightroom Classic does have printing functions. What exact version number of Lightroom are you referring to?

    JP Hess
    JP Hess
    Inspiring
    September 8, 2020

    This is the forum for Lightroom, the cloud-based Lightroom. It doesn't have ANY printing functions whatsoever. What exact version of Lightroom (meaning the version number) are you using?

    M
    Mark PriceAuthor
    Known Participant
    September 8, 2020

    Lightroom plan 1tb ... but have it on my phone and computer  just says Adobe Lightroom and can't see anything else like classic or anything like that sorry 

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