Skip to main content
Participant
November 22, 2020
Question

Problem with viewer screen after update windows 10 no reply from Adobe need this for my work

  • November 22, 2020
  • 1 reply
  • 167 views

Having contacting adobe several times still no reply regarding lightroom viewer issue no phone number for contact tryed re installing no joy 

This topic has been closed for replies.

1 reply

Rob_Cullen
Community Expert
Community Expert
November 23, 2020

This type of corruption is often because of Graphic Card & Driver issues.

Try turning the Performance  / Graphics Processor option 'off' in Preferences, and restart the computer.

And might be useful to re-install or update graphic card drivers from the OEM. (Windows updates sometimes cause problems!)

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participant
November 23, 2020
Hi

I still can't resolve this issue


*Regards*

*Jeff Mason*

*TEL : 07940014527*