Running really slow and crashing

Hi Pawel,

Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom. We are here to help.

Could you please confirm the type of images you are working with? Are they JPEG or RAW? Does the lag or slow performance appear after a series of steps, or does Lightroom appear slow since the launch? Have you tried any troubleshooting steps?

The Intel® Core™ i9-10885H Processor comes with Intel® UHD Graphics, and you have a discrete Nvidia GeForce GTX 2060. Your machine automatically decides which graphics processor to utilize.

Please check and ensure the High-Performance GPU is dedicated to Adobe Lightroom.

• Right-click anywhere on the desktop and choose the NVIDIA control panel.
• Click Manage 3D settings.
• Click Program Settings and add Lightroom.exe. Change the preferred graphics processor to a High-performance NVIDIA processor.
• Launch Lightroom.

In Adobe Lightroom, you can keep the storage location of the original to the SSD (assuming it is an internal drive) as it is faster than the HDD so previews will load faster. Storing a copy of originals is purely optional, set the location of the rest of the database onto the SSD.

Let us know if this works.

Thanks!

Sameer K