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rogueplanetart@gmail.com
Participating Frequently
August 10, 2022
Question

Sudden hang, distorted pointer, performance extremely slow

  • August 10, 2022
  • 2 replies
  • 139 views

Was editing a new batch of picks from a recent shoot, about 250 photos. Basic stuff. Was getting excellent performance with zero lag issues whatsoever, even with noise reduction. Working offline, syncing paused. Everything was fine. Suddenly, I'm having drastic performance issues. Screen flickering, pointer distortion, big hangs when loading the control panels for edits and spot fixing. Seems to be intermittent and I can't quite put my finger on the cause. The pointer will distort when I move it to different parts of the display, sometimes this is the grey window, frequently the menu bars (I cannot seem to screen capture the pointer, it disappears when I do a screen cap, so I'm attaching short videos I filmed on my phone). The menus will flicker when I pull them down. Task Manager shows a huge bump in resource use when the pointer is in this distorted state, but when I move the pointer somwehere else and it resumes its proper shape, the hang goes away. The only other piece of info I can think of is that at one point I had clicked the "auto" button next to the presets, and that happened somewhere around the period of time the hangups started, but I can't say for certain whether it was what started the problems, just that it wasn't too far off in terms of the onset.

This is getting quite frustrating, and I'm not sure what to do. I've rebooted several times and run all updates. I'm in the middle of a big project so I'm reluctant to do a reinstall. Help..? Thanks so much in advance.

-Kris

 

Lightroom Version 5.4. Machine is a homebuilt PC, Z87 chipset with an i7, 4770k with stable OC at 4.5Ghz, a 1070 Ti, SSDs, and 32Gb RAM. Runing latest version of Windows 10, and latest Nvidia drivers.

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2 replies

rogueplanetart@gmail.com
Participating Frequently
August 25, 2022

SOLVED.

Did a full reinstall of Windows and Lightroom. Worked spectacularly well. Wasn't sure what had casued it. Then I clicked the "HDR" toggle in the "Display" settings panel, and reopened Lightroom. PROBLEM RESURFACED!

Lightroom hates the "HDR" setting on windows machines. Just so y'all know.

rogueplanetart@gmail.com
Participating Frequently
August 10, 2022

Update: I tried turning of GPU acceleration - that seems to eliminate the problem but editng is now quite slow. 😕😕 Clearly its some sort of GPU conflict, but I'm not sure what to do about it.

rogueplanetart@gmail.com
Participating Frequently
August 10, 2022

Update: I've done a clean reinstall of the latest Nvidia drivers for my card, using the "studio" drivers from the Nvidia website. Issue persists but is less laggy, so marginal improvement?