Skip to main content
Participant
October 15, 2019
Question

Unable to import photos to Lightroom after Catalina update

  • October 15, 2019
  • 1 reply
  • 207 views

So i did the update- and now I can't import any of my photos to LIGHTROOM. It says its encrypted. I was on the phone with apple for 4 hours yesterday. Solved nothing. 

Do we know when adobe will be fixing this issue. Or does anyone else have any ideas. 

I have 5 albums that i need to send out. 

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    October 15, 2019

    Read all of the replies in this message when you have a problem with Catalina
    -includes links on how to revert to a previous operating system
    https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10668337