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dave729
Participant
May 7, 2019
Question

Why do my drives show up with Asian characters?

  • May 7, 2019
  • 1 reply
  • 454 views

Why am I seeing my removable drives with Asian characters?  This is in Lightroom 2.2.1. Screen grab below. I never set this as a default or alternate character set.

None of my settings in LR are set to anything Asian.

Windows explorer doesn't show anything Asian.

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    May 8, 2019

    Hi Dave729,

    This is not a typical experience and expected behavior, sorry that the drives are showing up with some Asian characters coupled with them.

    Could you please disconnect all the drives, restart your computer, and then reconnect them to see if the issue persists?

    Let us know if that helps.

    Thanks,

    Akash

    D
    dave729Author
    Participant
    May 11, 2019

    I cannot disconnect and reconnect without a major teardown of my desktop PC, because the 5 USB ports shown with the strange characters are rear USB ports built into the motherboard with peripherals plugged in (mouse, keyboard, scanner, etc.).  I did a full power-off and power-on reboot, and the problem is still there.

    The computer is a Dell XPS 8700 desktop, i7-4790, 12GB ram, Windows 10 Home 1903, build 18362.86. I have a total of 9 USB ports.. The remaining four which do not appear on the list are built into the front of the case.

    If I insert a USB thumb drive into one of the four USB ports on the front of the case, a new drive L: appears.

    For comparison to the original screen clip I posted, this clip shows a 128GB USB thumb drive installed in a front port, and displays it in English.

    Akash Sharma
    Akash Sharma
    Legend
    May 15, 2019

    Could you please share the report from Help>> System info menu in Lightroom so that we can check the app components and system specs in detail?

    ~Akash

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