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Participant
July 3, 2024
Question

Being asked to buy Photoshop despite subscription

  • July 3, 2024
  • 2 replies
  • 170 views

Despite having an active subscription I can't do anything with my Photoshop files unless I purchase Photoshop. Why?

This topic has been closed for replies.

2 replies

barbara_a7746676
Community Expert
Community Expert
July 4, 2024

You may need to contact Adobe Customer Support 1 (800) 833-6687

Semaphoric
Community Expert
Community Expert
July 3, 2024

One thing to try is logging out of the Creative Cloud app, logging back in,and try Photoshop again.