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Known Participant
July 31, 2023
Answered

Both Photoshop CC and Beta istantly crash upon printing request (ctr+print or file>print)

  • July 31, 2023
  • 2 replies
  • 255 views

Hi, the photoshop apps just shut down instantly when I request a print.

This has been happening since last week all of the sudden.

I am on PC, windows.

Thank you for your help.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @elodie15B9 have you updated your printer drivers? Try holding the space bar down when going to print to reset the print dialog box.

2 replies

NB, colourmanagement
Community Expert
Community Expert
July 31, 2023

If @Kevin Stohlmeyer 's useful tips don't help you, then -

here is some general Adobe [Mac and Win] info on printing problems,
https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html
Simple reset: hold the space bar when you open the print window. It resets the print dialogs

- - - - - - - -
If that doesn’t help -
Here is some troubleshooting advice:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html


I hope this helps you out
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
July 31, 2023

Hi @elodie15B9 have you updated your printer drivers? Try holding the space bar down when going to print to reset the print dialog box.

Known Participant
November 9, 2023

Thank you so much, with much delay ^^)