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Known Participant
November 21, 2016
Question

Color Madness

  • November 21, 2016
  • 10 replies
  • 4364 views

Looks great in camera raw, open in photoshop and changes.  Looks washed out, colors desaturated.  Not sure what's going on.  Didn't use to do this before this catastrophe of an update.  Help!

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    10 replies

    Known Participant
    December 23, 2016

    So to continue for those snacking on popcorn while enjoying my pain:

    Rolled back to 2015, set the color profile in PS  to sRGB.  Made sure monitor and Windows were sRGB as well, and now works fine.

    #bug

    Benjamin Root
    Legend
    December 23, 2016

    Great time of year to pick up a calibration unit if you swing it!

    You may want to post over at feedback.photoshop.com. Be sure to include as many system details as possible and what you've tried. Might post a link to this thread, in addition.

    Known Participant
    December 19, 2016

    Update for those on the edge of their seat.  I've pretty much completely given up on  photoshop for any type of color work.  I'll use it for brushes, and cloning or cutting people out, but color critical work, I just open up After Effects and adjust the colors there if need be.  I have a new monitor on the way.  The UP2414q was having sleep wake issues.  Now I have a UP3216q arriving, after absolutely horrid customer service from Dell I might add. 

    So unless anyone has any magic bullets for PS, my advice is to just give up on the program for any type of color work until they fix these bugs, and use After Effects instead. And once again for those trying to say this is not a bug.... I had no problems whatsoever before this disaster of an "update."

    Benjamin Root
    Legend
    December 19, 2016

    It's actually very easy to roll back a version - simply open the CC app and download.

    Out of curiosity, did you try creating a new monitor profile with a hardware calibration unit? If not, it still could be a broken profile..

    Known Participant
    December 23, 2016

    I don't have a hardware calibration unit.  So no, I didn't try to do that.  My monitor is set to sRGB color space.

    D Fosse
    Community Expert
    Community Expert
    December 12, 2016

    Yep, I'm willing to bet it's a bad profile. Dell profiles are among those who frequently are.

    Wide gamut monitors should never be sold without a calibrator. They really depend on properly functioning color management, and the only way to get that is with monitor profiles made with a calibrator.

    Known Participant
    December 12, 2016

    Known Participant
    December 12, 2016

    I have a Dell2007FP and a Dell up2414q hooked up to this computer.

    davescm
    Community Expert
    Community Expert
    December 12, 2016

    So your second monitor is a wide gamut monitor. Can you show the windows color management setting for that one also

    Dave

    Known Participant
    December 12, 2016

    Here's how I'm currently set up, then it asks me the question from above, and I click ok and go.  This no good?

    davescm
    Community Expert
    Community Expert
    December 12, 2016

    Set the working space to sRGB or Adobe RGB

    Then post a shot of your Windows color management settings

    Dave

    davescm
    Community Expert
    Community Expert
    December 12, 2016

    Also set the color management policies to Preserve Embedded Profiles and tick the three check boxes underneath

    Dave

    Known Participant
    December 12, 2016

    There's no helping to be done.  This is yet another bug.  I've turned off color management in PS and now works.  I'm just posting this in case people are curious about what kind of quality they can expect from Adobe Creative Cloud, which is to say you'll be wasting more time trying to find workarounds for debilitating bugs than actually doing your job.

    davescm
    Community Expert
    Community Expert
    December 12, 2016

    A broken profile , or badly set up colour management is not a bug.

    Lot's of people here to advise when you are ready

    Dave

    Terri Stevens
    Legend
    December 12, 2016

    and sober Dave

    Known Participant
    December 12, 2016

    Yeah it's probably not Adobe, even the the new errors showed up (so coincidentally) at the exact same time that I updated to this garbage 2017.  But probably has nothing to do with it I'm sure.

    D Fosse
    Community Expert
    Community Expert
    December 12, 2016

    Come back when you're ready to get it fixed, Chase. Until then I don't think we should waste any more of your time, or ours.

    Terri Stevens
    Legend
    December 12, 2016

    when will they learn that ranting puts people off helping?

    Known Participant
    December 12, 2016

    None of this garbage was happening in the version before.  I didn't change anything.  Adobe has become such a garbage company with garbage software.  Makes me puke.

    D Fosse
    Community Expert
    Community Expert
    December 12, 2016

    Probably a bad display profile distributed through Windows Update. That's a fairly common and widespread problem.

    A screenshot would help identify the exact issue.

    jbm007
    Community Expert
    Community Expert
    December 12, 2016

    He is to busy puking ...............

    Bettina Di Virgilio
    Participating Frequently
    November 21, 2016

    Check under the menu View that "Proof Color" is not active. If it is, switch off this option: by your description I think you probably are watching the CMYK preview of the pictures.

    jbm007
    Community Expert
    Community Expert
    November 21, 2016

    file type?  OS type

    Is your system color managed?

    You could have a color profile mismatch in PS.

    Check your preference settings.

    The update could have changed to default.