Colorize filter profiles display error "We've Temporarily disabled this filter due to an error"

Forum|Forum|2 years ago
May 2, 2024
3 replies
556 views

Everytime I attempt to use the Neural colorize filter profiles I get the aforementioned error code. I have yet to find a solution in previous posts that works for me. Here is my system information:
System: Mac OS Sonoma 14.4.1

Graphics: AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MB

Processor: 2.3 GHz 8-Core Intel Core i9

Photoshop version: 25.7.0

I have also attached my sytem info.

System_info.docx

macOS

U

ummagummibear

Participant

I have the same issue and colorize works only if I don't choose a profile. I've never been able to use profiles with Colorize. This happens on both Photoshop 24 and Beta. I've tried downloading the UXP filter again, but that hasn't helped.

Sameer K

Community Manager

Hey, @laurenf70407775. Welcome to the Photoshop Community. Thanks for including the system info & the details. Does this happen only with the Colorize Neural Filter?

Try these things & let me know the outcomes:

Try with a different set of images that has an identifiable face.
Try to redownload the Neural filter library by going to this location on macOS: ~/Library/ApplicationSupport/Adobe/UXP/PluginsStorage/PHSP/23/Internal/com.adobe.nfp.gallery/PluginData
Head here to learn more: https://adobe.ly/44H5cyC
Try Photoshop Beta from the Creative Cloud desktop app - the Neural filter models will be downloaded separately.

Let me know how it goes. Thanks!
Sameer K

L

laurenf70407775Author

Participant

Thank you for the response, it hasn't happened with any of the other filters so far. It only happens when I try to use the presets with the colorize filter. I have tried with images with faces and without and I get the same result on both. When I go in the UXP folder the only folder within that is a folder that says extensions. I haven't found the pluginsstorgage folder.

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