Customer Service

Forum|Forum|2 years ago
September 20, 2023
3 replies
499 views

Where can I get help with an error?

I've tried the chat several times and nothing happens.

I was given an email and someone called but nothing happens.

Does Adobe have some type of customer service?

Experiment

This topic has been closed for replies.

jane-e

Community Expert

I've tried the chat several times and nothing happens.

I was given an email and someone called but nothing happens.
By @ericz61806788

Just checking because this sentence is worrisome:

if someone sent you a PM and asked you to email them, then it was not Adobe Customer Care. It was a scammer.

~ Jane

E

ericz61806788Author

Participant

[cid:44d92a1f-edf1-499c-a973-52051c9c43d9]

[image]

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Kevin Stohlmeyer

Community Expert

Hi @ericz61806788 thats not a specific error code and your image attachment did not come through. You cant send via an email attachments.

E

ericz61806788Author

Participant

We're sorry
Something went wrong. We're working on the problem. Please try again later.

[image]

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Kevin Stohlmeyer

Community Expert

Hi @ericz61806788 what specific error are you getting? We can help assist you here.

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