Desde que eu atualizei para a nova versão, dá erro ao utilizar a galeria de desfoque

Forum|Forum|2 years ago
July 26, 2023
14 replies
849 views

Atualizei o Photoshop para a versão 24.6.0 e desde então tenho problemas na galeria de desfoque.

Ao tentar aplicar alguma das ferramentas de desfoque, ocorre uma falha na imagem conforme o anexo, e se tento editar as propriedades, o photoshop fecha.

O que pode estar acontecendo?

Utilizo o macOS Big Sur 11.7.8.

macOS

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Correct answer Erin26

Hi juplens,

Please go to Preferences > Performance > uncheck, “Use Graphics Processor” and restart Photoshop. I know the GPU compatibility report is showing the GPU is compatible, but this type of issue is often GPU related. Thank you.

J

juplensAuthor

Participating Frequently

Funcionou! Muito obrigada!

E

Erin26

Correct answer

Community Manager

Hi juplens,

Please go to Preferences > Performance > uncheck, “Use Graphics Processor” and restart Photoshop. I know the GPU compatibility report is showing the GPU is compatible, but this type of issue is often GPU related. Thank you.

J

juplensAuthor

Participating Frequently

Olá,

Antes eu usava o Photoshop 2022.

Acontece em qualquer arquivo, de qualquer formato, seja psd, jpg, png... Sempre acontece.

J

juplensAuthor

Participating Frequently

Sim, está marcado.

Desmarquei o Multithreaded Processor, ainda não resolveu o problema.

V

Vaibhav2653204627dn

Adobe Employee

Hi @juplens hope you are doing good , what was the previous version that you were using before updating Photoshop ? And is the issue happening on every files or any specific one.Is it possible if u can share the PSD so that we can try to replicate the issue?