Elements closes when asked to print

Forum|Forum|4 hours ago
May 24, 2026
2 replies
14 views

I have two computers. Both have Photoshop Elements 2025 installed. If I try to print from either of the computers Elements closes.

My old version of Photoshop (CS6) has no problem printing. I also have the latest version of Affinity and again I have no problem printing from it. I have tried all the fixes suggested by contributors to the Adobe and other forums without success.

My computers run Windows 11 pro. The printer is a humble Canon G650 Pixma. Can any of you bright people suggest a solution?

Thank you.

John

jane-e

Community Expert

@Grierson

This is the Photoshop forum. Please post to Photoshop Elements instead:

https://community.adobe.com/photoshop-elements-714

Jane

L

LAMY2017

Legend

from

Greg_S.Correct answer

Community Expert

Does this happen in the Editor, the Organizer or both? What OS are you using? Are you getting any error messages?

In the Editor, try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.

If that doesn't fix the problem, try reinstalling your printer driver.

Larry

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