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B
Boone Street
Participant
September 23, 2021
Question

Kyle's brushes download problem

  • September 23, 2021
  • 1 reply
  • 327 views

When trying to download Kyle's brushes here -- https://www.adobe.com/products/photoshop/brushes.html?promoid=XKMMHH6G&mv=other -- the log-in portal loops back to the same landing page, except when I click on my account, I have been switched from a Adobe for Teams status to the free status. I log out and log back in to successfully regain the Adobe for Teams status we pay for, but can't download the brush pack.

Any ideas?

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    September 24, 2021

    Hi there,

    Sorry to hear about this. Have you tried using a different web browser and see if it helps?

    Regards,
    Sahil

    B
    Boone StreetAuthor
    Participant
    September 24, 2021

    I did. Firefox and MS Edge, to no avail. Cleared cookies/cache on all, still same problem.

    P
    Piotr2766067907hn
    Participant
    December 21, 2023

    Have you been able to resolve this? I have the same issue - loop to the main screen requesting a log in after a log in.

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