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drventura
Participant
February 28, 2024
Question

Lag en Photoshop al desplazarme

  • February 28, 2024
  • 1 reply
  • 263 views

 

Hola comunidad, tengo un problema, sucede que abro Ps, y luego de 5 min baja su rendimiento automáticamente, provocando lag al desplazarme de arriba a abajo o de un lado a otro, igual si quiero mover algún elemento, y en general Ps se ve pixelado. 

 

Ya intenté subir el uso de RAM a un 85%, tengo los drives de mi GPU actualizados.

Mis specs son:

Ryzen 7 5700x

16gb ddr4 3200mhz

RTX 2070

1tb m.2

 

¿Alguien le ha pasado similar? Ya intenté buscar en foros de Adobe, hacer lo que Adobe ha colocado en internet y nada me resuelve

 

    This topic has been closed for replies.

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 13, 2024

    Hey, @drventura. Welcome to the Photoshop Community. I'll need more specific info about this, and I'll help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

     

    Before troubleshooting, update Photoshop to the latest version (v25.5.1) via the Creative Cloud desktop app & check if the issue exists. 

     

    Does this happen after a specific series of steps? Besides Photoshop's performance, check the Processes in the task manager (Windows) for unexpected read/write operations. 

     

    To begin troubleshooting, test some variables like:

    • Unplug any external peripherals & use wired input devices.
    • Temporarily, unplug extra displays & only keep one active at a time. 

    Let me know how it goes. Thanks!

    Sameer K

    D
    drventuraAuthor
    Participant
    March 14, 2024

    Hi Sammer, thanks for your support. I attached the information about System info.

    I have already Photoshop update (v25.5.1), and check The Process in the task manager, the m.2 does not have any issue with read/write operations.

    For the question:

    •  I have wireless keyboard and mouse, should that be the problem?
    • I have 2 screens, but the problem is the same when I use one

      I hope your answer.
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