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victor35190983m1qr
Participant
February 2, 2024
Answered

need to install photoshop cs6 extented. but how? there is no download link, and shows error on URL

  • February 2, 2024
  • 2 replies
  • 1529 views

I have recently purchased photoshop subscriptions from adobe and cannot install Photoshop CS6 extended.

 

I cannot access the downloads area at url:

(https://creativecloud.adobe.com/apps/all/desktop?promoid=3X72B2M4&mv=other)

I get this error when I visit that page:

and  Iget redirected to: 
(https://creativecloud.adobe.com/errors/5XX.html)

 

can somebody at adobe please provide me with an download link to (Photoshop CS6 Extented)

Photoshop CS6 Extented (for windows 10) 64bit

 

 

thank you very much!

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    @victor35190983m1qr you cannot purchase additional licensing for CS6. End of story.

    The only legitimate way to install CS6 extended was to have purchased licensing for that specific application back in 2012/13 when it was available.

    It doesn't matter if we're working for Adobe or not - facts are facts.

    https://helpx.adobe.com/support/programs/adobe-support-policies-supported-product-versions.html#Gold

     


    Your recent Photoshop subscription does not include access to older CS6 versions of software. Adobe's official support policy is current +1 year prior - meaning 2024 and 2023 Creative Cloud.

     

    If you want to spend time and effort to get the same response from Adobe directly - you can contact Adobe Customer Care. They will tell you the same thing.

     

    Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue.

    2 replies

    L
    Lumigraphics
    Legend
    February 2, 2024

    I don't believe CS6 is available via CC. If you bought it prior to CC and have it on your Adobe account, it should be available for download there.

    https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html

    V
    victor35190983m1qrAuthor
    Participant
    February 2, 2024

    how to do I buy (photoshop cs6 extended) subscription?
    I have bought photoshop latest version monthly subscription.

    L
    Lumigraphics
    Legend
    February 2, 2024

    Adobe doesn't sell subscriptions to different versions. CS6 is very close to dead, you can't buy it anymore.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 2, 2024

    @victor35190983m1qr do you have a license from a previous Adobe purchase? If so you should be able to download from your account history:

    https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html

    If this is a new subscription as you mentioned - then you cannot download or install CS6. That is not part of the Creative Cloud subscription.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 2, 2024

    @victor35190983m1qr you can download the latest version of Photoshop here:

    https://www.adobe.com/creativecloud/desktop-app.html

     

    V
    victor35190983m1qrAuthor
    Participant
    February 2, 2024

    I get the same error trying to access 
    (https://creativecloud.adobe.com/apps/download/creative-cloud?locale=en)

    how can i download photoshop CS6 extended?
    Can you provide me with an direct download link.

    thank you.

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