no se monta la imagen en Mac

Question

Buenas tardes, Mi problema es el siguiente.Intento abrir cualquier archivo en Photoshop 2024 pero no me muestra la imagen y tengo que hacerlo en la versión de 2021.Anteriormente no me funcionaban algunas herramientas como rotar lienzo o el selector de colores y por eso instalé esa versión antiguaTengo un Mac retina 5K de finales de 2015 con 24 GB de memoria Sistema operativo Monterey 12.7.3Gracias.

Peru Bob · Accepted Answer

If NVIDIA graphics, make sure to use a Studio Driver from NVIDIA (NOT the Game Driver), but not the latest version - it has issues with Premiere Pro and may have problems with other Adobe programs.

If that doesn't work, try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences
ll.html

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded