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earl.patterson
Participant
December 5, 2022
Answered

PDFs going black/grey when being dragged into photoshop (Version 24.0.1)

  • December 5, 2022
  • 4 replies
  • 11287 views

Hey everyone, 

 

When I drag a pdf artwork into photoshop version 24.0.1 on my mac it turns itself black/gray. 

I have been trying to find a fix for it and all other posts seem to say its a version related issue. Has anyone come across the same issue and been able to find a fix for it?

 

Appreciate the help!

Cheers

Correct answer Sharon315598530c6d

Try going to open the file via File->open and selectign the file.  A dialogue box will open that allows you to select the settings.  Grayscale is likely on the Mode setting. Select that dropdown and choose RGB instead.  

4 replies

S
Sharon315598530c6dCorrect answer
Participant
August 8, 2023

Try going to open the file via File->open and selectign the file.  A dialogue box will open that allows you to select the settings.  Grayscale is likely on the Mode setting. Select that dropdown and choose RGB instead.  

    م
    ممد33791519g4tb
    Participant
    November 22, 2023

    Thats Worked! Thx

    E
    earl.pattersonAuthor
    Participant
    December 5, 2022

    Yeah, unfortunally still no luck.

    See attached files of what the artwork should look like in PDF file and what happens when I drag it into PS.

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    December 5, 2022

    So the image is still in colour, but it's the wrong colour.

    How did you create the original image and PDF you opened in Photoshop?

    Have you tried opening the PDF using File > Open locating the PDF and viewing it via the Import PDF dialogue box?

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      December 5, 2022

      No problem on my Macbook Pro running MacOS 12.6.1 and Ps 24.0.1  The Document tab should be RGB/8

       

      See if Cmd-2 will restore it to RGB/8 or from the Photoshop menu bar: Image > Mode > RGB Color

       

        Derek Cross
        Community Expert
        Derek CrossCommunity Expert
        Community Expert
        December 5, 2022

        Check that the color mode in the Photoshop document is RGB..

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