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jp33757667
Participant
December 6, 2019
Question

Photoshop 2020 crashes when launching DXO Nik Collections macOS Mojave 10.14

  • December 6, 2019
  • 2 replies
  • 3431 views

photoshop 2020 crashing when launching Nik collection filters

mac mojave 10.14, photoshop 2020, nik collection 2.3

 

Two issues...I need Nik Collections to work!

-i open document, launch silver efex pro and photoshop crashes. 

-i removed all Nik collection files automactically and through uninstaller and yet they remain in photoshop filter directory?

 

Help!

 

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
December 6, 2019

Are you running Nik v 2.3? Anything older will not work with CC 2020.

R
romantic_Buttercup5E87
Participant
February 5, 2020

The old free NIK works just fine in CC2020. 

When the photo opens in Nik, you will see a settings box in the bottom left corner of the screen. Open the settings option and navigate to the tab labeled “After Clicking OK.” In this tab, you will want to change the setting from “Apply the filtered effect to a separate layer” to “Apply the filtered effect to the current layer.” Save the changes and it should apply to all further uses of the Nik software.

This setting is the root of the error. Photoshop will often crash when Nik Collection tries to create a new layer in the software. This workaround allows you to save the changes to the layer you were currently working on, rather than create a new layer. The only addition I will add is that you should create a copy of the layer in Photoshop before you open in Nik, in case any further adjustments such as masking are required after the effects are applied. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 5, 2020

    Just to clarify, this is from the NIK software site:

    It really comes down to if it works within reason or if you have to jump through hoops to make it work.

    I'm glad it's working for you and thank you for sharing. 

    Hopefully it will help others.

     

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      December 6, 2019

      Hi there,

      Sorry to hear about Photoshop crashing, have you tried reinstalling Photoshop and then reinstall the Nik Plugin and see if it helps with the crash?


      Regards,
      Sahil

      J
      jp33757667Author
      Participant
      December 6, 2019

      yes and yes, still crashes

       

      i installed two earlier versions of photoshop and still it crashs them,  i can not get any assistance from dxo about this problem, they refuse to answer my requests

       

      silver efex is my go to filter and i am lost without it

       

      any other suggestions as to why this is crashing my system?

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