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JAW17363
Participating Frequently
October 31, 2023
Question

Photoshop 25.1.0 crashes when trying to open the print dialog box.

  • October 31, 2023
  • 4 replies
  • 208 views

Whenever I try to open the print dialog box, Photoshop will quit. There is no crash report or confirmation that Photoshop has crashed.

 

Windows 10 Pro (OS build 19045.3570)

Adobe Photoshop 25.1.0

    This topic has been closed for replies.

    4 replies

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    October 31, 2023

    As long as it's working for you 😉

      

    Adobe Community ExpertAdobe Certified Professional
      J
      JAW17363Author
      Participating Frequently
      October 31, 2023

      The three or four other files I tried seem to work fine. I'm confused, l can't seem to isolate what the variable is that caused the Photoshop to shutdown when trying to print the file in question.

        MarekMularczyk
        Community Expert
        MarekMularczykCommunity Expert
        Community Expert
        October 31, 2023

        So is everything else, print reated, working fine now? It looks like it 😉

         

        Adobe Community ExpertAdobe Certified Professional
          J
          JAW17363Author
          Participating Frequently
          October 31, 2023

          Just experimented and tried printing other documents. Everything worked fine, it must have something to do with that particular file, but I cannot see anything unusual about the image. Even after opening and re-saving, I still have the same problem.

          Here is a link to the file in case anybody is curious:

          https://www.dropbox.com/scl/fo/kf09iunftr9ef6ug3v6in/h?rlkey=q5di2fxixopmfy7pm8itk9u83&dl=0

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