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SpotXStudios
Participant
February 25, 2024
Question

Photoshop freezes when opening Raw file

  • February 25, 2024
  • 1 reply
  • 151 views

I have just now started getting the same problem. I have followed all the steps from the suggested "Correct Answer" Post and am suffering terribly from both Bridhe & Photoshop 2024. Both Freezing now when opening Camera Raw images. PLEASE HELP!!

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 11, 2024

Hey, @SpotXStudios. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I'll move this to a separate discussion. In Photoshop, press & hold the CMD/CTRL + OPT/ALT key, go to Photoshop > Settings > Camera Raw Preferences, and select 'Yes' when prompted to reset Camera Raw preferences.

 

Let me know if the issue exists. Thanks!

Sameer K

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