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grega99503882
grega99503882
Inspiring
June 7, 2024
Question

photoshop image distortion/glitchy

  • June 7, 2024
  • 3 replies
  • 449 views

Hello, I've been having an issue with photoshop and premiere. Images/videos open with this type of glitch. I updated both programs, but it didn't work. If I try to use "Select Subject", it loads for a while and then it selects the entire image or it shows a message saying "there's no subject" 

 



Thanks in advance for the help. 

This topic has been closed for replies.

3 replies

J
janew36360131
Participant
July 3, 2024

Any fix for this, I have the same issue

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
July 3, 2024

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
June 21, 2024

That is definitely file corruption. Where are you saving your files? Are you saving directly to an external/server location?

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    June 21, 2024

    Hey, @grega99503882. Welcome to the Photoshop Community. We've moved the post to discussions; I'll need more info to help you figure this out.

    Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

     

    Try these steps:

    Go to the location of the preference folder mentioned below and rename it to back up. (https://adobe.ly/3u7u84j)
    macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

    Library > Preferences > Adobe Photoshop [version] Settings

    Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024.old)

    This will give a fresh start to Photoshop as a new installation.

    Let me know if it helps. Thanks!
    Sameer K

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