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A
Aroud
Participant
November 6, 2020
Answered

Photoshop on iPad Pro 2020 keeps zooming out

  • November 6, 2020
  • 4 replies
  • 2316 views

Idk why my photoshop keeps zooming out? It always happens when I zoom in and draw. I'm pretty sure my hand didn't touch the screen because I am always wearing the drawing glove. It's pretty annoying.

This topic has been closed for replies.
Correct answer M Shaw

Hi,

If this is occurring when using the Apple Pencil you are likely accidentally triggering the double tap on the barrel zoom behavior. This can be disabled in application settings/input at the top in the Apple Pencil section. 

4 replies

jonobajaj
jonobajaj
Participating Frequently
December 24, 2023

I have a similar problem, when I press "I" to use the eye dropper  then draw with the apple pencil, it keeps zooming out which make this app a pain to draw. I disabled all the zoom function of the apple pencil, (double tap, etc..) so the problem is something else. Can anybody help? At least a way to disable this zoom out or change the eyedropper shortcut?

jonobajaj
jonobajaj
Participating Frequently
August 17, 2024

Still no solution Adobe? Go back to work please, we are paying you every month!!

    M
    M ShawCorrect answer
    Participating Frequently
    November 28, 2021

    Hi,

    If this is occurring when using the Apple Pencil you are likely accidentally triggering the double tap on the barrel zoom behavior. This can be disabled in application settings/input at the top in the Apple Pencil section. 

      A
      atomicmr5
      Participant
      November 29, 2021

      That was it, thank you!

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      September 17, 2021

      Hi there,

      That doesn't sound good. Does it happen with any other app? Try opening the Photos app and try to zoom in on an image and see if the same thing happens there.

      Also, please try reinstalling the Photoshop app and let us know how it goes.
      Make sure to wipe the screen clean with a microfiber cloth once and then launch Photoshop.

      Regards,
      Sahil

      A
      AroudAuthor
      Participant
      September 17, 2021

      Hi, 

      Unfortunately, I already done that. And it just would”t work.

      F
      Freya Øydis Aure
      Participant
      November 6, 2020

      I'm using PS mainly for painting on my iPad. There is a problem when I work on details and the app automatically zooms out to the full view (100%) as soon as I lift my pencil for longer than a few seconds. It's happening quite frequently during the painting session and is ridiculously frustrating and discouraging. I keep zooming back in to continue working on details every time it happens...
      I haven't figured out how to change the settings to correct that. Do you have any suggestions? 

      Cheers

      M
      M Shaw
      Participating Frequently
      November 29, 2021

      tap on the icon at the top right to get to Settings, then turn off the setting in the Input section

        A
        atomicmr5
        Participant
        August 17, 2024

        This absolutely does not resolve the issue. I have observed the software zoom in on its own while no one is touching the device and the pencil isn't being used. There is a serious bug in the sofwtare that has persisted for years. 

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