Photoshop tells me to update my driver, but it's up to date?

Forum|Forum|4 years ago
January 22, 2022
2 replies
4804 views

I already tried trouble shooting via everything on the Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues page. Lenovo Yoga C940-15IRH.

I don't think installing a previous version of Photoshop would help because Photoshop's always noticeably slower whenever Photoshop needs an update.

Windows

This topic has been closed for replies.

Ged_Traynor

Community Expert

That laptop has an onboard Intel UHD Graphics 630 GPU along with the dedicated GPU, have you updated the driver for the Intel UHD Graphics 630

https://www.intel.com/content/www/us/en/support/detect.html

C

clohsooAuthor

Participant

Yes, it's even supposedly working properly.

D Fosse

Community Expert

You probably need to disable the Intel GPU. Dual GPUs is always a problem.

Scroll down to section 7 and 8 here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Mylenium

Legend

Try a different, older driver from the 410 or 411 line.

Mylenium

H

Hominid Pinkage

Participating Frequently

But how do you do install a driver when the OS isn't doing thta for you? You download something, I presume, but then where do you put it?

Kevin Stohlmeyer

Community Expert

@Hominid Pinkage go to the driver manufacturers page for driver download - NVIDIA, Intel, etc each have resource pages for download links to the driver releases. These are install packages, not manually updated items. Once downloaded you run the application to update.

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