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ThomasAAT
ThomasAAT
Participating Frequently
January 25, 2024
Question

Photoshop v25.4 crash when opening documents

  • January 25, 2024
  • 3 replies
  • 268 views

I updated PS to version 25.4 and it will crash with a bug splash screen every time I try to open a recent document or create a new document.

Reverting back to v.25.3.1 solves the problem. Someting is definitely wrong in the newest update.

 

This topic has been closed for replies.

3 replies

ThomasAAT
ThomasAATAuthor
Participating Frequently
January 26, 2024

Yeah, your problem can be related to mine. This update is a no go. So will stay on the previous version until there's rolling out a update that fixes the issue. 

    G
    Groulx
    Known Participant
    January 25, 2024

    25.4 is barely useable for me.   First photoshop update in quite awhile that has been this quirky.   Crashes when opening any document.   If I go into Performance and disable using graphic card, I can open documents.  Updated to new Nvidia studio driver release today, it didn't help.

    Only thing that works is rolling back to previous version.

      ThomasAAT
      ThomasAATAuthor
      Participating Frequently
      January 25, 2024

      Update: If I go to Preferences/Technology Preview and check "Disable Native Canvas" - Restart Photoshop. The issue is gone. But then the pensil tool is lagging and dragging is lagging. So I find that reverting back to previous version is the best so I can have Disable Native Canvas checked.

       

      Any els experienced this?

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