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Livo52
Participant
November 23, 2024
Question

Problem: Photoshop 2025 ad locking up my MacBook

  • November 23, 2024
  • 2 replies
  • 194 views

PS will not close, will not force quit.

 

There is no way to reslove the ad. There is no button or "X" to push that removes the ad.

 

Hard Restart is required to gain control of MacBook.

    This topic has been closed for replies.

    2 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 23, 2024

    Does pressing the Esc key close it?

     

    Maybe if you temporarily set the Display on your Mac back to the Default resolution, you can get to the Don't Show Above Content Again button down in the right corner.

     

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    November 23, 2024

    @Livo52 this is the Photoshop forum, try the Photoshop Elements forum instead

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