Shocked by the guerilla tutorials any way to prevent them?

Forum|Forum|1 year ago
February 24, 2024
2 replies
304 views

I just launched Photoshop for the first time in a while. I use Photoshop Beta every day most of the day. I had to restart my PC so I accidentally just let Windows launch the default Photoshop App.
Immediately after drawing the interface on the screen, a loud voice comes out of my speakers saying, "Hi my name is Carly, let me show you how to..."

What project manager made the decision that Adobe should run ads for its features immediately with full video and audio when you startup Photoshop? How did that get approved and why don't they care what people want? I get it, you are proud of a new feature, but for crying out loud, I do this every day, I don't need some popup guerilla advertisement greeting me at 3 am when I accidentally launch Photoshop. Are they trying to push people away? Or do they just not care enough to even consider what their users want?

Regardless, is there a way to stop this terrible behavior from happening in the future? Any ideas would be greatly appreciated.

Windows

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c.pfaffenbichler

Community Expert

Have you bothered updating Photoshop?

I seem to recall a mention of this being fixed in a recent update. (As it did not affect me anyway it was of no importance to me at the time.)

Edit: Though I cannot find a release note on this at current.

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

Jason BurnettAuthor

Inspiring

Seriously? This happened as of the last update....because I updated. Sorry if I didn't make that clear in my post.

Today it happened again with the Beta Version where a box appeared on my screen showing card 3 of 3 and the texct: Proceed to video. With a single button to proceed to video. No close button-escape didn't work. No back or forward arrows to go to other cards. One button option only. No way to get rid of the window by dragging it. Just sitting there covering up half of my layers panel. Eventually, I clicked the button and it immediately started a loud video with the same guerilla tutorial tactic that is nothing short of horrible when you are working late and someone's trying to sleep. I just don't get it. It may be a bug, but it is so inconsiderate it's hard to believe.

But to answer your question, yes, I have the latest build freshly updated and haven't had this problem until now. I will post a bug report, but I have a feeling this is a feature, not a bug. @Ged_Traynor

c.pfaffenbichler

Community Expert

As I do not experience these obstructions (neither in 25.5.0 20240214 nor in 25.6.0 20240222) it does not appear to be a feature in the sense you probably mean.

The videos are »feature« in themselves but that they cannot be disabled would appear to be a bug.

What have you done for all-purpose trouble-shooting so far?

Ged_Traynor

Community Expert

@Jason Burnett try reporting the issue on the Photoshop (Beta) forum

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