"Sorry, something went wrong"

Forum|Forum|2 years ago
January 1, 2024
3 replies
287 views

I'm using Photoshop 23.1.1 on an iMac running Ventura 13.5.1. Each time Photoshop restarts I am greeting with this error message:

After hitting Dismiss the program works fine, but it's an annoyance to get that message with no end in sight. What might be causing it, and what can I do to fix the problem?

macOS

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Correct answer PHIL345340060ib7

I'm happy to report that the simple preferences reset solved the problem. Before I ran that I carefully copied out all my preference settings, yet they somehow remained intact after the reset!

P

PHIL345340060ib7AuthorCorrect answer

Inspiring

I'm happy to report that the simple preferences reset solved the problem. Before I ran that I carefully copied out all my preference settings, yet they somehow remained intact after the reset!

P

PHIL345340060ib7Author

Inspiring

32gb RAM, 138gb available disk space. That ought to be enough to run P'shop without problem of this sort. I haven't tried resetting the preferences, I will and report back.