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November 13, 2023
Question

Unable to open existing documents or create new ones in Photoshop 2024

  • November 13, 2023
  • 0 replies
  • 99 views

The specific problem I am encountering involves the inability to open existing documents or create new ones in Photoshop 2024 (25.1.0) without either updating preferences or restarting the program.
"Could not open “xxx.pdf” because of a program error. "
On some occasions, I have even had to resort to reinstalling the entire software package to temporarily resolve the issue. I have attempted various troubleshooting methods, including updating the software, checking for compatibility issues, and reinstalling the program, but the problem persists. This situation is particularly frustrating as it impedes my ability to work efficiently and hampers the overall user experience.

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