Skip to main content
Participant
November 17, 2023
Question

Wacom Intuos Pro corrupts Keyboard shortcuts in Photoshop 2021 after update (macOS 10.15.7)

  • November 17, 2023
  • 1 reply
  • 176 views

For years I am working with the Wacom Intuos Pro M, but I never used it's touch bar and I don't intent to.

I used my Photoshop shortcuts for years.

I recently updated the Wacom driver as well as Photoshop (it's running on an older Mac from 2013, so PS 2021 it is now.)

The Problem: 

When working with the pen, the "alt key" on my keyboard does not work, while the pen hovers above the board. Only when there is more distance between the board and the pen, the alt key works properly. It seems to have a key in the touch bar now.  I used the alt key for quick access to the eye dropper and to zoom out while holding it.  Now it doesn't work anymore.

 

Big thank you in advance!

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
December 11, 2023

@luke_starkiller sorry for the delay in responses - I would check for an update to your Wacom drivers for Mac. I know the Intuous M ended support for Ventura/Sonoma so that may also be in play.