adobe photoshop elements 15 greeting cards non responsive

After going in to the the create tab and selecting greating card the program becomes non responsive to user inputs but the computer does not try to diegnost any problem (continues to run with out a problem but it is stuck on that selection page.)  i have to use the "end task" to shut it down. The "x" close button is also nonresponsive.

anyone know any fixes?

running on a surface book i5 preformance base (screen attaced to keybord/nvidia gpu)