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tttt55078858
Participant
December 12, 2018
Question

Blank control panel after Win 10 update

  • December 12, 2018
  • 2 replies
  • 473 views

Hi i have downloaded the trial version to play with the face recognition a day ago.

My win 10 was updated this morning.

After reboot the Photoshop elements control panel is blank

What can i do ?

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    December 13, 2018

    Hello,

    Could you please give it a try by uninstalling and reinstalling Photoshop Elements 2019.

    This should resolve your issue.

    Thanks

    Prakash

    tttt55078858
    Participant
    December 13, 2018

    i am scanning for 3 days the faces. It is on 42 %

    i would like to avoid it since it is a laborious process

    Participating Frequently
    December 13, 2018

    Could you please let us know, if your machine uses multiple GPU.

    If so, you might find below link helpful (though it is for Photoshop):

    Photoshop graphics processor (GPU) card FAQ

    Thanks

    Prakash Kumar

    Medha_Sharma
    Adobe Employee
    Adobe Employee
    December 12, 2018

    Hello,

    Could you please post a screenshot that illustrates the issue? This would help us in serving you better.

    Thanks,

    Medha

    tttt55078858
    Participant
    December 12, 2018