can not install element 14 to my new computer

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Adobe Employee

Hi,

Please post the screenshot of the error message you are getting while installation.

Thanks,

Arshla

Community Expert

When you ask a question you need to provide some basic information

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

What is the exact error message that you see?

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