Skip to main content
Participant
November 27, 2017
Question

Can't open RAW images in Elements 13 taken on Canon M6. How do I update RAW in Elements?

  • November 27, 2017
  • 1 reply
  • 319 views

How do I update the RAW reader in Elements 13? The help list says that my new Canon M6 is supported but I keep getting an error message saying check for updates?

Any help gratefully received.

    This topic has been closed for replies.

    1 reply

    MichelBParis
    Legend
    November 27, 2017

    How do I update the RAW reader in Elements 13? The help list says that my new Canon M6 is supported but I keep getting an error message saying check for updates?

    No, the help list says that ACR 9.10 is required,

    Cameras supported by Camera Raw

    Elements 13 cannot be updated to more than 9.0

    Camera Raw plug-in and Adobe application compatibility

    FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?

    Your free choice if you don't want to pay the upgrade to PSE2018 is to download the DNGconverter mentioned in the above faq.

    That independent software (not a plugin) can batch convert a whole folder of raw files to the DNG raw format that PSE13 can read and edit. An additional (batch) step, but free without loss in quality.