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Participant
February 9, 2018
Answered

cannot access editor in elements 15

  • February 9, 2018
  • 1 reply
  • 375 views

AFTER USINF ELEMENTS 15 FOR OVER TWO YEARS i CAN NOW NO LONGER ECCESS THE EDITOR iT SUGGESTS i ONLY HAVE A TRIAL VERSION

    This topic has been closed for replies.
    Correct answer Dhananjay Sati

    Hi raymonde,

    Thanks for posting in Adobe forums.

    I can understand you are facing issue with the activation of Adobe Elements 15.

    You can try the following step :

    - If you are using Windows PC, please click here to download Adobe Application Manager.

    - After installation please double click its icon on your desktop to complete the installation.

    - Open Adobe Photoshop Elements

    - Click "Help"

    - If you are signed in then please sign out.

    - Open Adobe Photoshop Elements again.

    - Sign in with your adobe id & password.

    - Enter your serial number to activate the software.

    - Restart Adobe Photoshop Elements & test it.

    Thanks

    Regards

    Dhananjay

    1 reply

    Dhananjay Sati
    Community Manager
    Dhananjay SatiCommunity ManagerCorrect answer
    Community Manager
    February 9, 2018

    Hi raymonde,

    Thanks for posting in Adobe forums.

    I can understand you are facing issue with the activation of Adobe Elements 15.

    You can try the following step :

    - If you are using Windows PC, please click here to download Adobe Application Manager.

    - After installation please double click its icon on your desktop to complete the installation.

    - Open Adobe Photoshop Elements

    - Click "Help"

    - If you are signed in then please sign out.

    - Open Adobe Photoshop Elements again.

    - Sign in with your adobe id & password.

    - Enter your serial number to activate the software.

    - Restart Adobe Photoshop Elements & test it.

    Thanks

    Regards

    Dhananjay

    Participant
    February 10, 2018

    Thanks . Upgraded to Elements and premier 18 --- Problem solved

    On Fri, Feb 9, 2018 at 3:21 PM, dhananjays36801738 <forums_noreply@adobe.com