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johnm31313636
johnm31313636
Participant
October 16, 2018
Question

Downloading photos from my phone.

  • October 16, 2018
  • 1 reply
  • 251 views

I'm using Organizer to get photos from my phone but a lot of them are blanks, I presume these are photos that I deleted. How do I get rid of them? I can't keep unselecting them each time I connect the phone.

John

    This topic has been closed for replies.

    1 reply

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    October 16, 2018

    What do you mean by "blanks".  If the adobe photo downloader is presenting them to you for selection, I would not presume they are photos you have deleted from your phone.  If you are using a phone that stores "deleted" images for a certain period, or until you permanently delete them, I suppose it is possible that the Adobe Photo Downloader is still picking them up when you connect your phone. 

    I would suggest making sure that you have permanently deleted the files from your phone before connecting to EO.

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