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Question

ELEMENTS 10 - HOW TO DOWNLOAD ON MAC WITH NO DISK DRIVE?

Forum|Forum|8 years ago
November 21, 2017
8 replies
2774 views

HI, Ive recently bought a new Mac which doesn't have a disk drive.

Could someone please tell me how to download photoshop elements 10. I have tried to download the trial version 2018 but it says my serial number is invalid for some reason?

Ive also tried to download the 2010 version but it doesn't give me the option to input my serial number either.

Any suggestions?

Thank you

This topic has been closed for replies.

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ellwengAuthor

Participating Frequently

okay thank you so much for helping anyway! appreciate it

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ellwengAuthor

Participating Frequently

And this below is what I get no look nothing just my name??

John Waller

Community Expert

OK, thanks. I'm out of ideas.

If the current version Elements 2018 installs OK, without any issues, on your computer then I'm leaning towards a compatibility issue between Elements 10 and your operating system.

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ellwengAuthor

Participating Frequently

I get this far following the instructions on the link but the last step doesnt work for me.

This is the last step on the instructions below:

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ellwengAuthor

Participating Frequently

yeah it downloads fine as a dmg file i wont let me install it

John Waller

Community Expert

OK so it's an installation issue.

Try Installing Creative Suite on macOS 10.12 (Sierra)

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ellwengAuthor

Participating Frequently

Hey I've tried everything you've stated above^ still can't seem to download it:(

John Waller

Community Expert

Does it download OK? So you get a .dmg file on your hard drive.

Is the real issue that it will not install?

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ellwengAuthor

Participating Frequently

John T Smith

Community Expert

Old program + new Mac = Problems

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

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ellwengAuthor

Participating Frequently

nHi, thanks for a repid response.

FFor example below, everything i click doesnt open it says "install cant be opened. You should eject the disk image"