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Participating Frequently
November 21, 2017
Question

ELEMENTS 10 - HOW TO DOWNLOAD ON MAC WITH NO DISK DRIVE?

  • November 21, 2017
  • 8 replies
  • 2774 views

HI, Ive recently bought a new Mac which doesn't have a disk drive.

Could someone please tell me how to download photoshop elements 10. I have tried to download the trial version 2018 but it says my serial number is invalid for some reason?

Ive also tried to download the 2010 version but it doesn't give me the option to input my serial number either.

Any suggestions?

Thank you

This topic has been closed for replies.

8 replies

ellwengAuthor
Participating Frequently
November 27, 2017

okay thank you so much for helping anyway! appreciate it 

ellwengAuthor
Participating Frequently
November 27, 2017

And this below is what I get no look nothing just my name??

John Waller
Community Expert
Community Expert
November 27, 2017

OK, thanks. I'm out of ideas.

If the current version Elements 2018 installs OK, without any issues, on your computer then I'm leaning towards a compatibility issue between Elements 10 and your operating system.

ellwengAuthor
Participating Frequently
November 27, 2017

I get this far following the instructions on the link but the last step doesnt work for me.

This is the last step on the instructions below:

ellwengAuthor
Participating Frequently
November 27, 2017

yeah it downloads fine as a dmg file i wont let me install it

John Waller
Community Expert
Community Expert
November 27, 2017

OK so it's an installation issue.

Try Installing Creative Suite on macOS 10.12 (Sierra)

ellwengAuthor
Participating Frequently
November 27, 2017

Hey I've tried everything you've stated above^ still can't seem to download it:(

John Waller
Community Expert
Community Expert
November 27, 2017

Does it download OK? So you get a .dmg file on your hard drive.

Is the real issue that it will not install?

ellwengAuthor
Participating Frequently
November 24, 2017

John T Smith
Community Expert
Community Expert
November 24, 2017

Old program + new Mac = Problems

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

ellwengAuthor
Participating Frequently
November 24, 2017

nHi, thanks for a repid response.

FFor example below, everything i click doesnt open it says "install cant be opened. You should eject the disk image"

John Waller
Community Expert
Community Expert
November 21, 2017

Could someone please tell me how to download photoshop elements 10.

Download from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10

Install then enter your serial number.

I have tried to download the trial version 2018 but it says my serial number is invalid for some reason?

Your Elements 10 serial number is only valid for Elements 10. No other version of Elements will accept it as valid.

ellwengAuthor
Participating Frequently
November 24, 2017

When i download elements 10 it apprear to me that the download doesnt download correclty.

I dont know why im, i am following all the correct details

John Waller
Community Expert
Community Expert
November 24, 2017

What do you mean? Please provide more details.

What makes you think it's not downloading correctly?

Try clearing your browser cache then re-downloading. Try downloading with a different browser.