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scottp90921798
scottp90921798
Participant
April 29, 2017
Answered

Elements 13

  • April 29, 2017
  • 2 replies
  • 218 views

All of a sudden Elements 13 is now saying my trial is over and I need a code.. I've owned Elements 13 for a couple of years. I don't understand why it is now not loading and working. I have work to complete and need the program.

    This topic has been closed for replies.
    Correct answer scottp90921798

    Nevermind, I found my box and was able to put the SN in and get the program working again. It almost looks as though it was trying to get me to purchase Elements 15.

    2 replies

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    May 1, 2017

    Hi Scott,

    For future reference, you can find out your serial key of your registered products here:

    Find your serial number

    Thanks,

    Arshla

    scottp90921798
    scottp90921798AuthorCorrect answer
    Participant
    April 29, 2017

    Nevermind, I found my box and was able to put the SN in and get the program working again. It almost looks as though it was trying to get me to purchase Elements 15.

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