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Participant
August 14, 2020
Question

Elements 2018 - "Open With" in Explorer, opens the program, but doesn't load image file

  • August 14, 2020
  • 1 reply
  • 193 views

In Windows 7 Explorer

Right Mouse Click on image file

Select "Open with"

Select "Adobe Photoshop Elements 2018"

Elements loads

NO IMAGE appears within Elements

 

Loading an image file requires opening via the Elements File Menu, or dragging a file from Explorer, into the Elements window.

"Open with" used to work very well for PG, PDF, DNG, etc.

No idea what made it malfunction.


Thanks for your assistance.
Demian

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Community Expert
August 15, 2020

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Participant
August 16, 2020

Hi Greg:

 

Thanks for respnding to my request.

 

Why do you think resetting the Preferences would make any difference?

I looks like none of the customizable settings actualy relate to the "Open With" setting.

In case I missed a setting that did relate, it would make sense only to reset that particular item, not all preferences.

What do you think?

 

Thanks for your help.

 

Demian