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johns29290179
johns29290179
Participant
July 23, 2017
Question

getting message that install is damaged and to uninstall and reinstall.

  • July 23, 2017
  • 1 reply
  • 165 views

Cannot launch elements 14. Did an uninstall and reinstall several times and while it seems to work right after a reinstall, I get the same message after I try to launch after a fresh computer boot-up. error 16 is indicated.

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    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    July 24, 2017

    Please see Configuration error in Adobe Creative Cloud for resolution of error 16. Let me know if you have any queries.

    Thanks,

    Arshla

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