Participant

Answered

Help in PE 15 does not connect to internet?

Forum|Forum|8 years ago
September 16, 2017
2 replies
477 views

Tried all the PE 15 help function and my chrome browser comes back saying it can not connect to this page

This topic has been closed for replies.

Correct answer 99jon

Seems to be working now; so perhaps it was a temporary server outage, or downtime during updating.

Participating Frequently

I have the same problem but also cannot open "Key Concepts" or "Getting Started" - I am using Mac Sierra.

This now means I am unable to access Help whilst in the operating space.

Participating Frequently

well Ive tried it over several days on both laptop and iMac, and although I can probably access help through the Adobe website, I am still unable to open those other useful offerings like Key Concepts from within the work space. Has anyone got any actual advice that might assist?

Legend

Try searching for:

Or add a topic to a URL e.g. Contrast, resample etc

https://helpx.adobe.com/photoshop-elements/key-concepts/contrast.html

https://helpx.adobe.com/photoshop-elements/key-concepts/resample.html

You can also search within the eLive tab.

Legend

Could be a server or connection problem. The user manuals are available as PDF documents and can be saved to your computer.

Editor

https://helpx.adobe.com/pdf/photoshop-elements_reference.pdf

Organizer

https://helpx.adobe.com/pdf/elements-organizer_reference.pdf

Ed2977Author

Participant

not!!!!!!!......i can get here and to other help via adobe.com and my browser.....PE 15s link don't seem to work.....now isn't that a pain!

99jonCorrect answer

Legend

Seems to be working now; so perhaps it was a temporary server outage, or downtime during updating.